Frequently Asked Questions ( FAQ)

Who is a3sports?

A3 Sports is a brand of Sportico Brothers International SDN BHD. We are a cricket equipment brand who are selling high quality cricket equipment in a reasonable price. We can assure you you will get the best thing within your budget from us.

I want to partner with a3sports.

We are open to partner with any cricket clubs, association or individuals who are willing to work with development of cricket in Malaysia and neighboring countries like Indonesia, Singapore, Thailand and so on. We have exciting proposals for our partners. Please reach out to us if you are interested.

 
What payment methods do you accept?

We are accepting FPX Transaction from inside Malaysia and Paypal and almost all types of credit and debit cards from all over the world.

Is my payment information secure?

Definitely your payment information is secure as we are using a secured payment network.

 
Where do you ship to?

Currently due to Covid-19 travel restrictions we are shipping inside Malaysia only. Once the situation comes under control we will start shipping to neighboring countries like Singapore, Indonesia, Thailand etc.

Where to you ship from?

We are based on Penang, Malaysia. And we are shipping from here.

What does the shipping cost?

Shipping cost will be calculated based on the order volume and the destination.

How long does shipping take? What shipping methods do you use?

We will ship the order within 48 hours once we get the payment confirmation. The delivery time will be depending on the destination and the shippung method used for the particular order as we are using various shipping methods like Pos Malaysia, J&T,GDex etc.

Can I track my order?

Once we finalize the shipping of your order we will share the carrier and tracking number, after getting the information definitely you will be able to track your order.

How do I return my item?

You can return your item to 2-49, D’Piazza Mall, Jalan Mahsuri, Bayan Baru, 11900 -Bayan Lepas, Penang. You need to arrange the shipment yourself.